Privacy
What information we collect
Your privacy is important to us. It is mytoucan’s policy to respect your privacy regarding any information we may collect from you across our website, mytoucan.io, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t sell personal information. We share it only with service providers that help us operate our website and services, with authorised users, or when required by law. Website enquiries, including your name, email, category and message, are processed by HubSpot in the United States. See our data processing page for more information about our service providers and data handling.
Why we collect the information
We use the information to assist in providing you with relevant consumer information and to notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers.
Where we collect the information from:
- The name of the domain from which you access the internet.
- The date and time you access our site.
- The internet address of the website from which you linked directly to our site.
Remarketing and behavioural targeting
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic. Most browsers automatically accept cookies however you may be able to modify your browser settings to decline cookies.
Analytics & Interest Reporting
This website uses Google Analytics to help analyse how visitors use this site. Google Analytics uses cookies to collect standard internet log information and visitor behaviour information in an anonymous form. This website may use remarketing campaigns with Google Analytics to advertise online.
You may opt out of enhanced online marketing ads by visiting Google Ads settings.
Retention policies
Any information that we no longer require is destroyed securely. You may also request that we delete any personal information that we have collected from/about you. To request removal of your personal information, please email us at hello@mytoucan.io.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Amendments to the policy
mytoucan reserve the right to modify this privacy policy at any time to meet legislative requirements. If changes are made, they will be reflected here.