Why Sleep Consultants Are Ditching Dubsado (And What They're Using Instead)

Dubsado is a great tool. I want to say that upfront — it’s beautifully designed, it works well for photographers, coaches, and creatives. But after talking to dozens of baby sleep consultants who’ve tried to make it work, the same frustrations come up again and again. And more and more of them are moving on.

Here’s why, and what they’re switching to.

Baby sleeping soundly in nursery

The Core Problem With Dubsado for Sleep Consultants

Dubsado is a general-purpose client management tool. That means you get a blank canvas — which sounds great until you realise you have to build every single workflow, form, and automation from scratch. And then rebuild it when your process changes.

For sleep consultants specifically, this creates real headaches:

  • No sleep tracking — You have to ask parents to use a separate app (or worse, a spreadsheet) and then manually pull the data together.
  • No sleep-specific intake forms — You’re building everything from generic form fields that don’t understand sleep schedules, wake windows, or feeding routines.
  • Clients find it confusing — Dubsado’s client portal works for some industries, but exhausted parents at 2am don’t want to navigate a portal that looks like a business tool.
  • Pricing is per project — Once you scale past a certain volume, the costs add up fast.

What Sleep Consultants Actually Need

When I speak to consultants about what their ideal tool looks like, the wishlist is pretty consistent:

  • A parent-facing app that’s simple and calming — not a business portal
  • Sleep tracking built right in, so data flows automatically
  • CRM that understands packages, follow-ups, and the sleep consulting lifecycle
  • Invoicing that doesn’t require a separate tool
  • Analytics to see how clients are progressing at a glance

Peaceful nursery with soft lighting

Enter mytoucan

mytoucan was built specifically because this gap existed. It’s the only platform designed from the ground up for baby sleep consultants — not adapted from something else.

Where Dubsado gives you a blank canvas, mytoucan gives you a platform that already speaks your language. Sleep logs, client progress tracking, packages, invoicing, and a beautiful parent-facing app — all connected, all in one place.

Consultants who’ve made the switch tell me the biggest difference is time. They’re spending less time on admin and more time actually helping families sleep. Which is why we all got into this in the first place, right?

If you’re finding Dubsado more work than it’s worth, take a look at mytoucan — I think you’ll feel the difference immediately.